Onsite IT Support Technician | Onsite Support (m/w/d)

Job Summary

This role involves providing essential Onsite Support and IMAC (Install, Move, Add, Change) services for a leading European IT service provider, supporting numerous major corporations. The successful candidate will be responsible for the setup and dismantling of workstations, including troubleshooting issues directly at the user's location. Key daily tasks include managing tickets within a ticketing system, provisioning and wiping notebooks, inventory management, and providing initial training on new equipment and mobile devices. This position requires flexibility to work in alternating early and late shifts (7:00 AM to 7:00 PM, Monday to Friday). Candidates must possess a relevant IT qualification, initial experience in onsite support, and excellent verbal and written German skills (C1 level or higher). This is a full-time, permanent opportunity offering excellent career prospects and the chance for permanent employment with the client.