IT Specialist 2nd-Level Cloud Support | IT-Fachinformatiker 2nd-Level Cloud (m/w/d)

Job Summary

This role is perfect for a skilled IT professional specializing in Microsoft Cloud environments, focusing on 2nd-Level support, operation, and optimization. Day-to-day responsibilities involve managing and enhancing Microsoft 365 tenants (including Exchange Online, Teams, SharePoint/OneDrive, and Entra ID) and Microsoft Azure environments (Compute, Networking, Storage, Automation). The specialist will also implement and maintain security solutions like Hornetsecurity, conduct thorough troubleshooting and root-cause analyses, and contribute to standardization and automation efforts. Key qualifications include a background in IT or Business Informatics, profound knowledge of Microsoft 365 and Entra ID, and practical experience with Azure infrastructure. This position requires a structured, customer-oriented team player eager to take responsibility in critical cloud operations and contribute to technical concept creation and project implementation.