Working Student Service Management | Werkstudent Servicemanagement (w/m/d)

Job Summary

This role is an excellent opportunity for an enrolled student passionate about IT and data analysis, offering hands-on experience within a leading European IT service provider. The Working Student Service Management position involves critical support for the team by analyzing and visualizing key Service Management data using Power BI. You will be instrumental in making complex topics and KPIs understandable, optimizing internal reporting processes, and contributing original ideas for improvement. A key part of the role is maintaining and developing crucial Service Management documentation while collaborating closely with experienced Service Managers, providing valuable insight into ITIL-based processes. Candidates must be currently studying an IT-related subject, possess proven experience with Power BI and data visualization concepts, and demonstrate strong analytical thinking and structured working methods. This opportunity provides continuous professional development through the Bechtle Academy, flexible working arrangements, and attractive benefits, ensuring a solid foundation for a future career in IT Service Management.