Application Support Specialist ERP System | Application Support Specialist ERP-System 80-100% (m/w)

Evergreen Human Resources AG

Schaffhausen, SH, Switzerland
Published Dec 15, 2025
Part-time
Permanent

Job Summary

This challenging role involves providing essential application support for the company's core ERP software, Sage, within a leading packaging industry firm based in Schaffhausen. Working closely with a dedicated team, your daily responsibilities will include managing support tickets, analyzing and documenting error messages, and providing comprehensive training and assistance to end-users on the ERP system. Furthermore, you will be responsible for conducting rigorous testing for program changes and updates, managing software licenses, and controlling access rights. You will serve as a crucial link between the internal Engineering Team and the external software manufacturer, ensuring seamless and uninterrupted system operation. The ideal candidate possesses a background in IT support and solid experience with ticketing systems and ERP functionality in a manufacturing environment. This position offers a versatile role within a well-established team, coupled with attractive employment conditions and opportunities for professional development.

Required Skills

Education

Completed training and/or further education in Information Technology or a comparable qualification.

Experience

  • Multi-year experience in application support
  • Foundational experience with ticketing systems
  • Knowledge of ERP system functionality within a producing company environment

Languages

German (Fluent)English (Intermediate)

Additional

  • Must possess a self-reliant and precise working style; ability to work 80-100%; must be reliable, flexible, and able to remain calm in hectic situations.