Application Support Specialist ERP System | Application Support Specialist ERP-System 80-100% (m/w)

Job Summary

This challenging role involves providing essential application support for the company's core ERP software, Sage, within a leading packaging industry firm based in Schaffhausen. Working closely with a dedicated team, your daily responsibilities will include managing support tickets, analyzing and documenting error messages, and providing comprehensive training and assistance to end-users on the ERP system. Furthermore, you will be responsible for conducting rigorous testing for program changes and updates, managing software licenses, and controlling access rights. You will serve as a crucial link between the internal Engineering Team and the external software manufacturer, ensuring seamless and uninterrupted system operation. The ideal candidate possesses a background in IT support and solid experience with ticketing systems and ERP functionality in a manufacturing environment. This position offers a versatile role within a well-established team, coupled with attractive employment conditions and opportunities for professional development.