Technical Support Specialist, Communication Systems | Technischer Support für elektronische Kommunikationsanlagen

Job Summary

This role is centered on providing expert technical support for electronic communication systems, ensuring high customer satisfaction through meticulous fault analysis and resolution. Day-to-day tasks include managing technical customer inquiries, troubleshooting complex system issues, and maintaining accurate documentation and databases. The specialist will also play a crucial role in technical sales support, assisting in the setup of presentation and test facilities for events like trade fairs, requiring close collaboration with Sales, Project Management, and Development teams. The ideal candidate possesses a completed qualification in Electrical Engineering or IT System Electronics, coupled with several years of experience in technical support, ideally involving communication system installation. Strong knowledge of network technology and IT systems, fluency in German, and good English skills are essential. This position offers a secure, long-term perspective within an international market-leading company that values employee satisfaction and provides flexible working arrangements.