Product Manager AI - Voicebots | Wirtschaftsinformatiker (m/w/d)

Job Summary

The dtms GmbH, a leading provider of contact center and customer intelligence technologies, is seeking an experienced Product Manager to drive the future of digital customer communication. This role focuses on developing and optimizing the product vision and strategy for AI products, specifically Voicebot solutions, with a clear industry focus to create genuine added value. Day-to-day responsibilities include analyzing market trends, defining and prioritizing the product roadmap in collaboration with interdisciplinary teams, and managing the entire product lifecycle from conception to successful market launch. The ideal candidate has multi-year professional experience in product management, a strong understanding of agile methodologies, and specific knowledge of NLP models and LLM technologies, coupled with strong analytical skills and a passion for conversational AI innovations. This position offers an opportunity to shape cutting-edge AI dialogue solutions within a dynamic environment.