IT Support Specialist | IT-Support-Mitarbeiter:in (m/w/d)

Job Summary

As an IT Support Specialist, you will be the primary point of contact for user inquiries, handling them via phone, chat, or ticketing systems. Your day-to-day responsibilities will include classifying requests, creating and escalating tickets to higher-level support, and performing initial troubleshooting, particularly on Microsoft PC systems. You will also be responsible for setting up and maintaining workplace infrastructure, installing standard software, and conducting maintenance tasks, including remote support. This role is ideal for someone with a background in IT, excellent problem-solving skills, and a strong customer service orientation. The position offers a stable, full-time contract, a modern work environment with up-to-date technology, and comprehensive social benefits, making it an attractive opportunity for professionals looking to contribute to a growing company focused on sustainable infrastructure.