IT Service Technician | IT-Servicetechniker (w/m/d)

Job Summary

This role is for an IT Service Technician responsible for managing and maintaining the IT infrastructures (hardware and software) for clients, primarily within the school environment, providing both on-site and remote support. Day-to-day tasks involve independently analyzing error sources, troubleshooting complex issues, and collaborating with the team to implement solutions. The technician will specifically support school networks and digital learning initiatives, including Mobile Device Management (MDM), the integration of digital presentation and media technology in classrooms, and Cloud Computing solutions. A key component of the role is documenting all completed work steps meticulously. Candidates should possess a completed technical education, such as an IT Specialist for System Integration, or demonstrate initial professional experience in the IT field, ideally within the school sector. Strong communication skills, customer orientation, and a solution-oriented approach are essential for success.