IT Specialist / 1st-Level Support Technician | IT-Spezialist / 1st-Level-Supporter (m/w/d)

Teilhabe Wetterau gGmbH

Gedern, Hessen, Deutschland
Published Dec 16, 2025
Full-time
Fixed-term

Job Summary

This role is ideal for a dedicated IT Specialist or 1st-Level Support Technician who will serve as the primary point of contact for all internal IT issues, ensuring employees can perform their duties without technical interruptions. Key responsibilities include managing the technical infrastructure and providing hands-on, on-site support at various facilities within the Wetterau district when remote solutions (online, email, or phone) are insufficient. The ideal candidate must possess a completed apprenticeship as an IT Specialist for System Integration or equivalent qualification, coupled with several years of experience in the Microsoft environment and proficiency with various backup and security products. This position offers the stability of a public service, tariff-bound company (TVöD), opportunities for mobile working, qualified further education, and comprehensive benefits, making it an attractive opportunity for a service-oriented IT professional.

Required Skills

Education

Completed apprenticeship as an IT Specialist for System Integration (Fachinformatiker-Systemintegration), or a comparable or better qualification.

Experience

  • Several years of experience and profound expertise in the Microsoft environment
  • Experience in various backup and security products
  • Experience in project management

Languages

German (Basic)

Additional

  • The position is temporary (BEFRISTET). Requires willingness to travel to different facilities within the Wetterau district for on-site support.