IT Service Technician Second Level Support | IT Service Techniker Second Level Support (m/w/d)

puro Personaldienstleistung GmbH

Neckarsulm, Baden-Württemberg, Deutschland
Published Dec 14, 2025
Full-time
Permanent

Job Summary

This role is for an IT Service Technician specializing in Second Level Support, based in Neckarsulm, focusing on maintaining and managing client IT infrastructure within a Managed Services environment. Day-to-day responsibilities include setting up, maintaining, and administering client hardware, installing and updating operating systems and software, and providing on-site service for end-users and system services. The technician will also handle First Level Support tasks, troubleshoot and resolve technical issues, and perform customized installations and configurations as required. This position offers the opportunity to work with innovative IT solutions, benefit from intensive training, and potentially transition into a permanent role, making it an attractive step for professionals with prior IT support experience and a background in systems integration.

Required Skills

Education

Completed vocational training in the IT sector, for example, as an IT Specialist for System Integration, or an equivalent qualification

Experience

  • • Professional experience in Onsite Support or IT Support

Languages

German (Basic)

Additional

  • Driving license Class B