IT Support Specialist | IT Supporter (m/w/d)
FERCHAU GmbH Niederlassung Osnabrück
Job Summary
This role is ideal for an ambitious IT professional looking to provide essential technical support and system maintenance within a dynamic technology environment. The IT Support Specialist will be responsible for the full lifecycle management of IT infrastructure, including the implementation, installation, maintenance, and replacement of hardware, software, and servers. Key daily tasks involve providing technical and application support to users via phone, remote access, or on-site visits, ensuring high system availability, and meticulously documenting and resolving disturbances. The ideal candidate holds a degree in IT Systems Integration or a comparable qualification, possesses knowledge of Windows client/server environments and M365, and is eager to collaborate continuously with 3rd level support and technical departments to elevate technology standards.
Required Skills
Education
Vocational degree in IT Systems Integration or comparable qualification (e.g., Information Technology Assistant)
Experience
- Completed vocational training as an IT Specialist for System Integration or comparable qualification
- Initial experience in 1st and 2nd Level Support (advantageous)
Languages
Additional
- Not specified
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