Junior IT Support Specialist (1st and 2nd Level) | (Junior) Fachinformatiker: 1st- und 2nd-Level-Support (m/w/d)

Job Summary

This role seeks an ambitious (Junior) IT Support Specialist to join a team focused on connecting people and technology within the automotive sector, supporting major OEMs and suppliers. Day-to-day responsibilities involve providing comprehensive 1st and 2nd level support, including the acceptance, analysis, and resolution of IT malfunctions. You will support end-users both locally and remotely, manage the installation and maintenance of hardware and software components, and meticulously document all activities within a ticketing system. The position also involves assisting with IT projects, implementing new systems, and training users on relevant topics. Key qualifications include a completed vocational training as an IT Specialist for System Integration or equivalent, coupled with initial experience in IT support, preferably within the automotive field. Strong knowledge of Windows operating systems, network administration, and hardware configuration is essential, alongside fluent German and good English communication skills. This opportunity offers professional growth, flexible working hours, and the chance to contribute expertise to complex development projects.