IT Service Manager | IT-Servicemanager (m/w/d)

Job Summary

This role involves connecting people and technology by managing and optimizing IT services, primarily within the demanding automotive sector. The IT Service Manager will be responsible for the planning, steering, and monitoring of IT service projects, ensuring strict adherence to Service Level Agreements (SLAs) and quality standards. A core part of the job includes coordinating and optimizing IT service processes to boost efficiency and enhance customer satisfaction, while also acting as a key consultant for internal and external clients on all IT-relevant matters. Candidates should possess a degree in Computer Science or a related field, coupled with several years of professional experience in IT Service Management, deep knowledge of ITIL, and fluent proficiency in both German and English. This position is ideal for an experienced professional looking to take responsibility for complex development projects and drive technological advancement.