1st Level IT Administrator | 1st Level IT Administrator (m/w/d)

Job Summary

This permanent position, offered through a temporary staffing agency, seeks a dedicated 1st Level IT Administrator to join a team supporting clients in Ennepetal, Germany. The primary focus of the role is providing essential first-level technical support, requiring strong expertise in maintaining and administering Microsoft Windows client systems and desktop operating systems. Day-to-day responsibilities include the administrative handling of various Microsoft products and applying knowledge of Windows domain network technology to resolve issues. The ideal candidate must possess a completed vocational qualification as an IT Specialist (Fachinformatiker) or equivalent, coupled with a highly customer-oriented approach. Success hinges on friendly, solution-oriented communication while managing direct customer contact and technical troubleshooting efficiently.