IT Support Specialist | IT Supporter (m/w/d)

Job Summary

This role seeks an ambitious IT Support Specialist to join a leading European technology services platform, focusing on maintaining seamless IT operations for various clients. Day-to-day responsibilities include providing crucial 1st and 2nd-level user support, managing operating systems (Windows/Linux), security tools, servers, and handling the full lifecycle of hardware and software installation and retrieval. You will be responsible for planning system upgrades, troubleshooting issues, and documenting change and service requests, often collaborating across teams. Ideal candidates possess a completed education in IT specialization (Fachinformatik) or equivalent professional experience, combined with initial exposure to hardware and software support. Familiarity with VPN, monitoring, and ticketing systems is highly beneficial. The position offers high job security through an unlimited contract, flexible working hours, hybrid work models, and extensive opportunities for professional and personal development.