IT Support Specialist | IT-Support-Spezialist (m/w/d)

Job Summary

This role is ideal for an experienced IT professional eager to elevate technology and contribute to future innovations within a dynamic consulting environment. As an IT Support Specialist, you will be crucial in managing and administering complex IT systems, with a specific focus on enterprise resource planning (ERP) solutions. Day-to-day tasks include providing comprehensive First and Second-Level support, handling error analysis, and managing ticket resolution. You will also be responsible for the installation, configuration, and maintenance of client and server systems, primarily within the Microsoft ecosystem, ensuring high system availability through robust backup and recovery processes. Key qualifications include a relevant IT education or equivalent experience, proven knowledge of ERP systems (such as SAP or Microsoft Dynamics), and familiarity with virtualization tools like VMware. The position offers job security through a permanent contract and significant flexibility via mobile work options, allowing you to actively shape and optimize IT infrastructures for prominent clients.