Specialist/Deputy Head of IT Operations and Service | Referentin/Referent (W/m/d) als stellvertretende Leitung des Bereichs IT-Betrieb und Service

Job Summary

This critical role involves supporting the Head of IT Operations and Service for the highest constitutional body in the state of Hesse, Germany, working at the intersection of politics and administration. The Deputy Head will take on team responsibility for the Administration and IT Security departments, ensuring smooth IT operations and service delivery. Key daily tasks include supporting the department head in all IT operations and service matters, managing infrastructure projects, and developing the ITSM system to align processes with ITIL standards. The ideal candidate possesses a scientific university degree in Computer Science or a comparable field, coupled with proven professional experience in data center operations, server/network/virtual environment administration, and leading IT teams. Experience with ITIL and Prince2 frameworks is mandatory, making this an ideal opportunity for an experienced IT professional seeking a challenging leadership role within the public sector.