Software Support Specialist | Software Support (m/w/d)

Job Summary

This role is an exciting opportunity to launch a career in Software Support within a leading developer of ERP software for the financial services sector in the DACH region. The Software Support Specialist will work closely with development and project management teams, focusing heavily on quality assurance and customer service. Day-to-day tasks include defining and executing various test cases (interface, usability, performance) for new software functions, analyzing customer feedback, and providing remote and on-site software support, including error analysis and resolution. Key qualifications include a degree in Computer Science or a related field, initial practical experience with database checks and log file analysis, and foundational knowledge of error analysis. The position offers flexible working hours, home office options, and a modern work environment with flat hierarchies, making it an attractive step for professionals seeking growth in FinTech support.