IT Service Technician in the Data Center | IT-Servicetechniker im Rechenzentrum (m/w/d)
Bertelsmann SE & Co. KGaA
Job Summary
This role involves ensuring the stable, operational integrity of a sovereign cloud platform, acting as a key service partner focused on data processing within Germany. The IT Service Technician will be responsible for hands-on maintenance of the physical infrastructure at the Frankfurt am Main data center. Daily duties include installing, replacing, and repairing various hardware components, as well as managing copper and fiber optic cabling systems. A significant part of the job involves performing hardware diagnostics and executing necessary break-fix measures to minimize downtime. The technician will operate within a structured, ticket-based environment, requiring close coordination with internal teams, and will assist with inventory and asset management processes. Candidates need a completed technical education (e.g., Mechatronics or Electronics) and at least one to two years of technical experience, along with good written and spoken German and English skills. The position is suitable for career changers with a strong technical background and requires physical fitness for tasks like lifting and working at heights.
Required Skills
Education
Completed technical training (e.g., Mechatronics, Electronics) or comparable technical qualification
Experience
- 1-2 years of professional experience in a technical environment (e.g., maintenance, IT support, or industrial plant maintenance)
- Completed technical training in Mechatronics, Electronics, or a comparable technical field
- Experience working in a ticket-based environment
Languages
Additional
- Physical ability to perform tasks including lifting, standing, and working at heights; Willingness to occasionally work on call
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