IT Support Specialist (DATEV) | Mitarbeiter IT-Support (DATEV)

Job Summary

This role is ideal for an IT professional looking to provide essential 1st and 2nd level support, both remotely and on-site, to clients. Day-to-day responsibilities include managing incoming support requests, performing detailed fault analysis, and resolving issues efficiently. A key focus is the installation of hardware and software, alongside providing specialized program support within the DATEV ecosystem. The ideal candidate must possess a completed vocational training in IT or tax fields, practical experience in an IT support function, and strong communication skills paired with a service-oriented mindset. Success in this position requires excellent German language skills, proficiency in MS-Office, and a structured, independent work approach, often collaborating on complex client projects as part of a team. The company offers a supportive environment with flexible working hours and opportunities for professional development.