(Junior) IT Helpdesk Specialist | (Junior) IT-Helpdesk Spezialist

Job Summary

This role seeks an enthusiastic and talented (Junior) IT Helpdesk Specialist to join a dynamic team, focusing primarily on first-level user support and system configuration. Day-to-day responsibilities include the installation and configuration of modern client IT systems, specifically Windows environments, adhering strictly to corporate guidelines. A core function involves setting up and troubleshooting mobile devices running iOS and Android. The specialist will serve as the primary point of contact for end-users regarding IT-specific inquiries and technical issues, utilizing modern ticketing systems effectively. Ideal candidates are skilled IT specialists, possess strong communication and team-orientation skills, and are adept at independently solving complex technical problems quickly. Experience with Intune administration is highly desirable, making this an excellent opportunity for professionals looking to advance their career in IT support within the social services sector.