2nd Level IT Support Specialist | Support 2nd Level (m/w/d)

Job Summary

This role seeks a technically proficient professional to manage and administer complex Windows and Linux environments within the 2nd Level Support framework. Key responsibilities include analyzing, troubleshooting, and resolving technical disruptions across the IT infrastructure, including network and server systems. The specialist will collaborate closely with 1st and 3rd Level Support tiers, contribute to the planning and implementation of system architectures, and ensure operational stability through performance monitoring and documentation. Essential technical skills include expertise in virtualization (VMware, Hyper-V), configuration management (Ansible, Chef), and familiarity with collaboration tools like Office365 and MS Teams. The position offers a permanent contract, opportunities for continuous professional development and certifications, and involvement in challenging projects such as rollouts and migrations, requiring a strong commitment to data security and a willingness to travel for project needs.