Application Support and Process Coordination Specialist | Anwendungsbetreuung / Verfahrenskoordination (m/w/d)

Job Summary

This role involves specialized Application Support and Process Coordination within the Ministry of Justice and Health in Schleswig-Holstein, focusing on the critical IT systems BASIS-Web (Prison Module) and SoPart Justice, which manage administrative data for prisoners and client documentation in probation and correctional services. Day-to-day responsibilities include continuous coordination of IT operations, incident and problem management, and leading requirement management processes, including validating needs and creating implementation concepts within multi-state development collaborations. The specialist will also steer and manage supported judicial processes, contribute to budget planning, and actively participate in projects like the introduction of an electronic prisoner file. This position is attractive as it offers the chance to actively shape the ongoing, large-scale digitization of the justice system, ensuring more efficient and modern workflows for justice employees.