Technical Support and Energy Solutions Specialist | Technical Support & Energy Solutions (w/m/d)

Job Summary

This role is ideal for a technically inclined professional eager to actively shape the energy transition by supporting the implementation and optimization of modern, smart energy systems. The specialist will be the primary point of contact for partners, handling technical inquiries via hotline and ticket system, troubleshooting installation issues, compatibility questions, and product configurations. Key responsibilities involve proactive partner outreach, detailed error analysis, and process improvement suggestions. Candidates should possess a background in Electrical Engineering, IT, or Energy Management, coupled with strong analytical and communication skills, a hands-on approach, and fluency in German, as the role focuses exclusively on German-speaking partners and customers. This position offers deep insights into future energy management within a fast-growing, impact-driven scale-up.