IT Service Technician | Servicetechniker (m/w/d) - Referenznummer: 091225-3-NBG

Job Summary

This role involves providing essential IT field service and technical support for a leading IT service provider based in Nuremberg, Germany. The Service Technician will be responsible for the installation, configuration, and updating of operating systems and software applications, primarily on Microsoft and Apple platforms. Key daily tasks include diagnosing and resolving complex hardware and software issues on communication devices, performing necessary repairs, conducting functional and safety tests, and preparing devices for shipment. The role also acts as a crucial technical interface for telephone support and customer service, requiring strong problem-solving skills and meticulous documentation of all repair and deployment processes using the company's merchandise management system. This position is ideal for organized, highly engaged professionals with strong German and English communication skills who are looking to gain valuable experience in complex project environments.