IT Specialist / Network Management Center Technician | Informatiker (m/w/d)

Job Summary

This challenging role involves managing the operational stability and incident resolution within a comprehensive fiber optic network for a subsidiary of E.DIS AG, specializing in customized telecommunications and internet services. The IT Specialist will primarily handle order and fault acceptance, including classification within the Network Management Center (NMC), and coordinate resolution efforts with technical departments. A key part of the job is professional communication with business customers and service providers during operational and fault-clearing processes. The ideal candidate possesses a technical or IT-related vocational qualification, demonstrates strong organizational skills, and maintains a high degree of customer orientation. The position requires participation in an on-call duty rotation and offers attractive benefits like flexible working hours, home office options, and extensive professional development opportunities within the E.ON Group network.