Customer Service Representative with Focus on Building Services Technology | Elektrotechniker (m/w/d)

Job Summary

This role involves providing technical support and consultation to customers, including installers and end-users, as well as service technicians, regarding the application, troubleshooting, and claims related to water treatment products and systems. The successful candidate will utilize digital service tools to address inquiries, develop and coordinate solutions with various departments, and manage customer requests and complaints. This position acts as a crucial interface between suppliers and customers for service-related matters, requiring strong analytical, conceptual, and communication skills, along with a collaborative spirit.