IT System Specialist | IT System Specialist (m/w/d)

Job Summary

This role, situated within IT Operations, involves the regular technical review and maintenance of IT systems, specifically those used in satellite ground systems. A core responsibility includes incident assessment, immediate troubleshooting, and escalation to specialized teams when necessary. As the specialist for the Configuration Item Management Database (CMDB), you will be responsible for maintaining project-specific CMDBs (using I-doIT), ensuring adequate licensing for project systems, and monitoring license durations. Success requires a background in IT (degree or vocational training as an IT specialist), profound knowledge of ITIL processes, and the ability to work independently and collaboratively within interdisciplinary project teams. The position demands strong analytical skills to analyze system scopes in collaboration with IT system engineers and effective, solution-oriented communication with suppliers and project managers to meet customer requirements.