Support Specialist for High-Performance Computing Systems | Support-Mitarbeiter*in für Hochleistungsrechensysteme (m/w/d)
GES.F.WISS.DATENVERARBEITUNG MBH GOETTINGEN
Job Summary
Join a dynamic interdisciplinary team as a Support Specialist for High-Performance Computing (HPC) systems. In this role, you will be the primary contact for users, focusing on enhancing and evolving support structures for HPC services. Your day-to-day will involve clarifying and processing customer inquiries, coordinating with experts to resolve tickets, improving user documentation, and delivering introductory training sessions. This position is ideal for a highly motivated individual with experience supporting users of HPC clusters, offering a unique opportunity to work at the forefront of scientific computing, AI, and machine learning within a leading national HPC center. The GWDG provides a stimulating research environment, flexible working hours, and the potential for long-term collaboration, including opportunities for doctoral studies.
Required Skills
Education
Desirable: University degree in Computer Science, Mathematics, or Natural Sciences
Experience
- Experience with service-oriented user support
- Experience with Linux operating system
- Experience with scripting languages (e.g., Python or Shell)
- Experience in supporting users utilizing High-Performance Computing clusters
- Desirable: Experience in managing HPC systems
- Desirable: Experience working with HPC systems
- Desirable: Experience in an HPC application area (e.g., Earth system sciences, life sciences, or Computational Fluid Dynamics)
Languages
Additional
- This position is initially limited to two years, with the aim of long-term collaboration. Part-time work is possible. Opportunity for doctoral studies may be available. Participation in research projects to analyze and improve support is possible (for TVöD E 13 classification).