IT Service Technician | IT-Servicetechnik [mIwId]

Job Summary

Join IT.Niedersachsen in Osnabrück and contribute to shaping the digital future of public administration in Lower Saxony. This full-time, permanent position involves providing essential IT support, ensuring the functionality of hardware and software, and assisting users across various government agencies. Key responsibilities include deploying and commissioning new hardware, managing workplace relocations, troubleshooting individual hardware and software issues (especially for specialized and disabled workstations), handling warranty claims, and maintaining operational documentation. The ideal candidate holds a degree in IT System Integration or IT Systems Electronics, or possesses at least four years of relevant IT professional experience. Strong customer orientation, teamwork skills, and expertise in Microsoft Windows Client operating systems, Microsoft Office, and ITIL processes are highly valued. This role offers a meaningful public service career with the stability and benefits of the TV-L collective agreement.