IT Support Specialist | IT-Support (m/w/d)

Job Summary

This role involves providing essential 1st and 2nd level IT support, focusing on establishing and maintaining long-term customer relationships. Daily responsibilities center on comprehensive error analysis and resolution within the Windows Client environment, utilizing Microsoft software and Dell hardware. The specialist will actively manage user accounts and resources using Active Directory, deploy standard Office applications, and leverage Matrix42 for efficient software distribution and packaging. To succeed, candidates must hold a completed technical vocational qualification, such as an IT Specialist for System Integration, and bring at least three years of professional experience in a support or service desk capacity. This position offers the chance to actively contribute ideas and shape the future of the client infrastructure while benefiting from an unlimited contract and professional development opportunities.