Helpdesk Specialist | Helpdesk-Mitarbeiter (m/w/d)

Job Summary

This role is an exciting opportunity to launch or advance your IT career by supporting the innovations of tomorrow for a renowned company in Traunstein. As the first point of contact for technical issues, you will be responsible for diagnosing and resolving hardware and software problems both locally and via remote access. Key daily tasks include installing, configuring, and maintaining IT systems, documenting support requests in ticketing systems like Jira or ServiceNow, and proactively monitoring infrastructure using tools such as Nagios or Zabbix. The ideal candidate possesses a completed qualification in IT, strong communication skills, experience in an IT Support or Helpdesk environment, and a high degree of service orientation. This position offers an unlimited employment contract and targeted development opportunities, making it attractive for those seeking continuous professional growth in a supportive team environment.