IT Technician | IT-Techniker (m/w/d)

Job Summary

This role is for an ambitious IT Technician dedicated to elevating technology solutions for clients. Day-to-day responsibilities focus heavily on providing high-quality IT support, including processing Service Requests and Incidents, performing initial error analysis, and delivering first-line solutions through on-site support. You will be crucial in managing the lifecycle of IT infrastructure, handling the setup, exchange, and dismantling of systems, and conducting necessary software installation and configuration. A key component of the job involves administration within Active Directory and instructing users on new hardware and software functionalities. To succeed, you must possess a completed qualification such as an IT Specialist for System Integration, coupled with practical experience in user support and utilizing ticketing systems. Good knowledge of server and desktop virtualization is also required, making this an excellent opportunity for a professional seeking an unlimited contract and continuous professional development.