IT Service Engineer | IT Service Engineer (m/w/d)

Job Summary

This role is an exciting opportunity for an IT professional to join a team in Mannheim, focusing heavily on maintaining and improving IT Service Continuity Management (ITSCM). Day-to-day responsibilities include coordinating service continuity plans, conducting follow-ups, and actively supporting application and service owners. The engineer will be crucial in developing and delivering awareness and training sessions related to Business Impact Analysis (BIA) and Disaster Recovery (DR). Key qualifications include professional experience in Business Continuity or ITSCM, ideally aligned with ISO 22301 standards, coupled with foundational knowledge of IT infrastructure and recovery processes. Expertise in tools such as Adonis, ServiceNow, Power BI, and Excel is required, alongside strong analytical, communicative, and presentation skills, making this a pivotal role in ensuring organizational resilience.