Internal IT Services Officer - Form Management System Support | Sachbearbeitung interne IT-Services (w/m/d) - Betreuung Formularmanagementsystem

Stadt Hagen allg. Verwaltung

Hagen, Westfalen, Nordrhein-Westfalen, Deutschland
Published Dec 4, 2025
Full-time
Permanent

Job Summary

This role involves supporting internal IT services, specifically focusing on the operation, administration, and continuous development of the organization's form server software and associated databases. Day-to-day tasks include creating, updating, and standardizing digital forms, as well as designing and implementing complex digital workflows to streamline internal administrative business processes. The ideal candidate will conduct rigorous quality assurance, manage interfaces with specialized systems (like document management systems), and provide support to departments analyzing and optimizing their processes. Success requires strong analytical and conceptual skills, a structured and goal-oriented approach, and the ability to translate complex requirements into practical solutions. Qualifications include an IT-related university degree or relevant IT vocational training combined with significant professional experience in information technology.

Required Skills

Education

Completed university degree in an IT-related field or completed vocational training in a recognized IT profession

Experience

  • Professional experience in Information Technology (minimum 3 years required if holding vocational IT training)
  • Professional experience in Information Technology (minimum 5 years required if lacking formal IT education)
  • Experience in developing and implementing processes in form and workflow management

Languages

Not specified

Additional

  • Willingness to undertake regular professional development and training