IT Systems Administrator / IT Master Technician | Informationstechnikermeister/in

Job Summary

This role is ideal for an IT professional who thrives on providing direct technical support and enhancing IT services. As the first point of contact, you will assist users with a wide range of IT issues, from setting up and troubleshooting hardware like laptops, PCs, and mobile devices to managing network components and meeting room technology. You'll be responsible for analyzing and resolving technical problems, escalating complex issues, and independently managing user inquiries with timely updates. A key part of the role involves identifying opportunities for process optimization and relaying user feedback to improve IT services. This position offers a full-time, permanent contract with flexible working hours, making it an attractive opportunity for a customer-focused and team-oriented individual passionate about IT support.