On-Site Service Support Specialist | Mitarbeiter in der On-Site Servicebetreuung (w/m/d)

Job Summary

This role is ideal for a service-oriented individual looking to advance their career in IT support, offering the chance to work on diverse projects across various industries. As an On-Site Service Support Specialist, you will be responsible for the end-to-end management of IT hardware, including performing maintenance, replacements, and coordinating hardware relocations. A significant part of the role involves direct customer interaction, handling 1st-Level Support inquiries, processing and documenting tickets within the ITSM system, and managing IT inventory and stock. Key qualifications include initial experience in IT support or technical customer service (Junior level welcomed), proficiency with MS Office and Active Directory, and strong communication skills paired with a reliable, independent work style. This permanent position offers professional development opportunities and a supportive corporate culture.