Energy Billing and Regulatory Specialist | Energietechnik Ingenieur (m/w/d)
envia Mitteldeutsche Energie AG
Job Summary
Join a leading regional distribution network operator, MITNETZ STROM, and actively contribute to shaping the energy transition in this crucial role focused on billing and regulatory compliance. The specialist will primarily manage the preparation of billing for feed-in customers, ensuring all compensation prerequisites adhere to current legal and regulatory requirements. Day-to-day duties involve commissioning billing processes, analyzing and resolving complex customer inquiries with expertise, and critically evaluating existing workflows to identify and implement optimization solutions. This position requires strong analytical skills, an affinity for numbers, and expert knowledge in the technical, billing, and regulatory aspects of energy supply. You will also support the seamless integration and implementation of new IT systems and digital tools, ensuring data quality is maintained across all customer records. This role is ideal for a professional with a commercial background in energy economics who is eager to drive efficiency and provide excellent network customer service.
Required Skills
Education
Completed university degree (FH or Hochschule) in a commercial field, ideally with a focus on Energy Economics or Network Customer Service.
Experience
- Professional experience in customer service, particularly handling complex inquiries and demanding customer cases.
- Expert knowledge in technical, billing-specific, and regulatory topics concerning energy supply.
- Experience in critically reviewing existing processes and developing innovative solutions.
- Experience supporting the implementation and integration of new systems and technologies.
Languages
Additional
- Not specified
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