Process Manager & IT Specialist | Wirtschaftsinformatiker (m/w/d)

Job Summary

This role, based in Düsseldorf, Germany, offers experienced professionals the chance to shape the future of ERGO by contributing their expertise in IT strategy and process management. The successful candidate will lead projects implementing modern software solutions, including portals, robotics, and AI applications. A core focus will be identifying and conceptualizing improvements in efficiency and customer satisfaction, presenting findings on market trends and innovations to management, and ensuring stable, compliant system operations covering risk management, information security, and data protection. This hybrid position requires a strong team player with proven project management and process analysis skills, high analytical competence, and the ability to confidently present complex matters to stakeholders. The role offers high flexibility, including up to 50% mobile working, and comprehensive benefits supporting professional development and work-life balance.