IT System Engineer (First-Level Support) | IT System Engineer (m/w/d) First-Level-Support

Job Summary

This role is ideal for a qualified IT professional looking to launch or advance their career in IT support within an established German personnel service provider network. As an IT System Engineer focusing on First-Level Support, your daily responsibilities will center on comprehensive user support, including meticulous error analysis and resolution across both hardware and software domains. You will also be instrumental in managing the IT infrastructure, often acting as the initial point of contact before escalating complex issues to Second-Level Support. Candidates should possess completed vocational training as an IT Specialist (Fachinformatiker) or an equivalent qualification, coupled with initial practical experience in IT support. Success in this position requires good proficiency in both German and English. The position offers competitive, above-tariff compensation, generous bonuses, and strong prospects for permanent employment with the client.