Customer Service Finance Specialist (Part-Time) | Referent Kundenservices Finanzen (m/w/d) Teilzeit

Job Summary

This Part-Time Customer Service Finance Specialist role involves providing critical support to decision-makers by conducting detailed business analyses within the finance and tax sectors and preparing essential decision-relevant information. A core responsibility is ensuring high customer satisfaction through professional contact handling while managing key financial operations, including invoicing (Faktura) and dunning (Mahnwesen) for specific client groups. The specialist will also actively drive the digital transformation of billing processes and contribute to the optimization of internal service workflows, including the conceptual design, user involvement, and testing of relevant IT tools. Candidates should possess a completed degree or vocational qualification combined with several years of professional experience, coupled with solid knowledge in finance and tax, ideally with exposure to electronic invoicing. Strong analytical, conceptual, and organizational skills are essential for success in this flexible, remote-friendly position offered by one of Europe's largest software manufacturers.