Technical Application Administrator | Technical Application Administrator (m/w/d)

Job Summary

This role involves acting as a crucial link between the company and its customers, providing essential technical support and administrative services related to product documentation and complaint management within the Specialty Diagnostics Group (SDG). The administrator will be responsible for providing product documents to customers, sales teams, and distributors, ensuring a positive customer experience for document-related inquiries. Key tasks include technical consulting, managing technical complaints, supporting instrument-related issues alongside specialists, and monitoring Quality Notifications (QNs) for the European technical application team. Success requires a background in natural sciences, excellent customer orientation, and fluency in both German and English, making this an ideal opportunity for a detail-oriented professional seeking a stable, full-time role within a leading global scientific organization.