Biochemist / Customer Order Management Specialist | Biochemiker/in

Job Summary

This role is ideal for a life sciences professional looking to transition into a customer-facing order management and support position. The specialist will be responsible for the end-to-end processing of customer orders using an ERP system, including timely and professional handling of inquiries via email and phone. Key duties involve coordinating seamlessly with internal departments like technical and procurement teams to ensure smooth order execution, preparing and submitting quotations on schedule, and proactively seeking process improvements for efficiency gains. Candidates must possess a degree in Life Sciences, Biopharmaceuticals, or Chemistry, coupled with practical experience in customer service or order management, strong communication skills, and fluency in both German and English. This is an attractive opportunity offering a permanent contract, work in a small international team, and long-term development prospects.