Technical Presales Consultant | Technical Presales Consultant (m/w/d) Vollzeit / Teilzeit

Job Summary

Join the Pre-Sales & Advisory team as a Technical Presales Consultant, focusing on developing modern Customer Experience (CX) and Contact Center solutions for leading enterprise clients. This hybrid role involves acting as the crucial link between sales, customers, and technical teams, driving projects from initial concept through compelling execution. Day-to-day tasks include designing smart, scalable CX architectures, conducting engaging demos and presentations, supporting sales teams in early project phases, and actively contributing to proposal writing and effort calculation for tenders. The ideal candidate brings experience in designing CX solutions, technical understanding of software development, system integration, or cloud architectures, and strong communication skills to excite customers with innovative digital solutions (Chat, Bots, Messengers). This position offers a dynamic, team-oriented environment focused on continuous learning and shaping the future of customer service.