District Service Manager / Service Lead for Elevator Systems | Distriktmanager Service / Serviceleiter m/w/d für Aufzugs...

Job Summary

This role involves taking full responsibility for service operations and leading a team within a specific district, focusing on elevator systems in the Munich area. The District Service Manager is crucial for ensuring performance fulfillment, managing budgets, and adhering to safety regulations. Day-to-day tasks include developing and controlling business and budget plans, managing Service-Level Agreements, and leading the service team both professionally and disciplinarily, including personnel selection and development. A strong focus on customer retention and sales affinity is required, alongside the analysis and improvement of service processes. The ideal candidate possesses relevant professional experience, ideally in the elevator industry, a technical degree (Mechanical Engineering, Electrical Engineering, or Industrial Engineering), and strong German and English language skills, combined with a passion for sales and customer service.