Service and After Sales Coordinator | Koordinator Service / After Sales

Job Summary

This role requires a dedicated professional to manage and coordinate all aspects of customer service and after sales operations in Aachen. The core responsibilities include the planning and scheduling of maintenance assignments and field service technicians, ensuring timely execution of all service orders. Day-to-day tasks involve handling service inquiries from both customers and technicians, meticulous documentation of maintenance reports post-deployment, and preparing essential documents such as spare parts proposals and cost estimates. Candidates must possess a completed technical education or degree, coupled with practical experience in service coordination or customer service. Essential qualifications include strong organizational and communication skills, along with proficiency in MS Office. This is a permanent, full-time position offering flexible working hours and the option for mobile work, providing an excellent opportunity for professional growth within a supportive team environment.