Field Service Technician Ophthalmic Optics | Servicetechniker Augenoptik - Saar, Rheinland-Pfalz, Elsass, Lothringen (w/m/x)
Visionix Deutschland GmbH
Job Summary
This role involves providing qualified and reliable field service, application training, and troubleshooting for advanced ophthalmic and optical workshop equipment across the Saarland, Rhineland-Palatinate, Alsace, and Lorraine regions. The technician will be responsible for resolving technical issues both remotely (PC/phone) and on-site at opticians' practices, ensuring high customer satisfaction. Key responsibilities include organizing and executing equipment installations, providing customer training on products, and collaborating with sales, marketing, and product management teams to address customer needs. The ideal candidate has a technical background, basic field service experience, deep technical understanding, and proficiency in both German and French to effectively serve the bilingual region.
Required Skills
Education
Completed technical vocational training
Experience
- Basic experience in field service
- Deep technical understanding
- Professional experience in structured planning and communication
Languages
Additional
- Must reside primarily in the Saarland, Rhineland-Palatinate, or Alsace region. French language proficiency (B1 or better) required for communication. High travel percentage required within the specified service region.