IT Specialist 3rd Level Support | Informatiker (m/w/d)

Job Summary

This role is for a highly motivated and talented IT Specialist focusing on 3rd Level Support within Europe's leading manufacturer of super-premium pet food. The professional will be responsible for root cause analysis and sustainable troubleshooting of complex IT programs, ensuring system stability and performance. Key daily tasks include supporting the development and documentation of IT systems and processes, collaborating closely with software developers, system administrators, and external service providers, and executing system tests, quality assurance measures, and performance analyses. The ideal candidate possesses a relevant IT qualification or extensive experience in support roles (1st, 2nd, or 3rd Level Support). This position offers a long-term, stable employment opportunity within an expanding global company that maintains strong regional roots and offers flexible working arrangements, including a home office concept, alongside robust professional development opportunities.