Technical Administrator | Technischer Sachbearbeiter (m/w/d)

Job Summary

This role involves providing crucial technical support and consultation for machinery to customers and dealers, acting as the primary point of contact for all support inquiries. Key responsibilities include diagnosing error messages, processing complaints, and preparing documentation for offers, orders, and invoices. The successful candidate will also assist field technicians with technical questions during service assignments and contribute to the optimization of service processes. Ideal for someone with a background in electrical or mechatronic engineering, practical experience in mechanical and plant engineering, and strong communication skills. The position offers a chance to apply technical expertise in a customer-focused environment, contributing to efficient service delivery and process improvement.