IT Support Specialist | IT-Supporter (m/w/d)

Job Summary

This role involves ensuring smooth IT operations for clients in the daily business environment, focusing heavily on first and second-level support. The specialist will be responsible for receiving, analyzing, and resolving technical disruptions, acting as the crucial communication interface between end-users and specialized support teams. Key tasks include the installation, configuration, and administration of both hardware and software, alongside the meticulous creation and maintenance of technical documentation. Ideal candidates are either qualified IT specialists (e.g., trained IT Systems Integration Specialist) or career changers with solid IT fundamentals, possessing proficiency in common IT systems like Linux, Windows, and Microsoft 365. This position is perfect for technically inclined individuals who thrive on solving problems and contributing to digitalization and connectivity projects.